Sales Manager, Seattle WA
Are you looking for an opportunity to propel your career and take it to the next level, while working with a fun, dynamic, and growing company? Do you have a passion for exceptional customer service with a curious mind? Are you interested in making your community and surrounding regions a safer place to live and do business? If so, you need to read on.
Our client is looking for a Sales Manager for their headquarters in Seattle. You will be leading the sales organization for the company as well as improving the KPI’s, working with the marketing team, and updating the website and social media. There are 3 Sales Reps as well as an Inside Salesperson on your team. You will also have the opportunity to hire another 1-2 Sales Reps for the team. You will be a part of the leadership team, reporting directly to the CEO.
You will work closely with the sales team to ensure maximum productivity and develop new business.
You will follow up on existing leads, and work with the Inside Salesperson to assign those leads to the appropriate Sales Rep. You will be instrumental in increasing the reoccurring revenue of the company with new sales and enhancements of the services provided to existing customers. 80% of their business is commercial businesses.
Fast forward a year, what will you be doing?
You are a true partner to the business.
Your sales team has increased revenues for the company.
You are meeting and/or exceeding the revenue goals. You have increased the recurring revenues from existing customers.
You have a strong partnership with the Operations team, working closely to address any customer issues or concerns.
Your Sales Reps ensure their new customers & new installations are completed, satisfied, and there are no past due balances after 90 days.
You and your team are staying up to date on new products, trends, and regulations in the industry.
You and the team attend the appropriate networking events, prospecting new customers, follow up on customer referrals & leads as well as attend trade shows, job fairs, and other community events.
Your team is compliant with all rules and regulations in the fire, safety, and alarm industry. Your team is happy. You are happy.
You love your job! You are part of the leadership team that continues to foster a positive, inclusive, fun atmosphere.
How will you get there?
30 days:
Meet the business line leaders as well as your team
Introduce their software products: WeSuite, Core Values, Teams, SharePoint & Zoom
Attending the weekly sales meeting with the leadership team
Leading the 5-minute pulse check calls with your sales team
60 days:
Weekly sales meetings are established
Been in the field with each of your sales reps
Updating the policies and procedures; reviewing and updating the KPIs to meet the revenue goals for 2024
Meet the majority of the top commercial clients
Updating the training programs
90 days:
Working closely with the Operations team
KPI’s are updated & implemented
Product vendors are scheduled to train the team, training on new products or enhancements
Your sales team is compliant with entering leads, prospects, customers, job proposals and related activity in the CRM
What you will need:
Built and managed a high-performing sales team
Experience in the service industry, service contracts with reoccurring revenue streams
Built training programs
Improved KPI’s & produced reports to continue to drive better results
Partnered with marketing to identify the right controls for social media
Ability to travel locally
Exceptional interpersonal, organizational & time management skills
Strong knowledge of industry trends, understanding of government regulations in the industry
Partnering with contractors, working on bids, understanding the codes
Ability to define problems, collect data, establish facts, and draw valid conclusions
Fire safety experience a +
Valid driver’s license and good driving record
Since 1943, our client has been the Northwest’s most trusted alarm company. They offer the finest security systems focusing on corporate monitoring and installation, large and small residential projects, and managed access control. They design, sell, and monitor products that save lives and protect property. They service over 5,000 businesses and nearly 1,000 homes with advanced fire and security systems from two strategically located offices. They are owned and operated by the same family that opened its doors more than 70 years ago. SDM Magazine, the premier industry publication, ranks Our client ranks as the 74th largest in the U.S. This is not a cut-throat environment. They set our people up for success!
Our client is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.